{"id":2086,"date":"2020-09-29T08:23:00","date_gmt":"2020-09-29T08:23:00","guid":{"rendered":"https:\/\/no-nailboxes.com.eteamsys.com\/?p=2086"},"modified":"2024-10-18T08:27:18","modified_gmt":"2024-10-18T08:27:18","slug":"notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs","status":"publish","type":"post","link":"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/","title":{"rendered":"Notre d\u00e9marche qualit\u00e9 au service de la satisfaction de nos clients comme de nos collaborateurs"},"content":{"rendered":"\r\n<section class=\"acf-block acf-block-image-texte acf-block-first acf-block-last\" id=\"block_acf-block_67121be67502e\">\r\n            <div class=\"container-fluid \">\r\n        <div class=\"content__columns--wrapper columns__wrapper columns__wrapper--one\">\r\n                                                \r\n                                            <div class=\"content__column content__column--left content content__column--valign content__column--valign-top\"><p><strong>Depuis plus de 50 ans, nous produisons des solutions d\u2019emballage \u00e0 forte valeur ajout\u00e9e pour l\u2019industrie. L\u2019adoption d\u2019une d\u00e9marche qualit\u00e9 est pour nous un engagement qui s\u2019inscrit dans un processus d\u2019am\u00e9lioration continue de l\u2019entreprise. Elle requiert une implication totale de l\u2019ensemble des acteurs de NO-NAIL BOXES et r\u00e9pond \u00e0 plusieurs enjeux : \u00e9conomiques, parce qu\u2019elle favorise la performance ; commerciaux, parce qu\u2019elle vise \u00e0 am\u00e9liorer la satisfaction client ; humains, parce qu\u2019il s\u2019agit d\u2019impliquer et d\u2019engager les \u00e9quipes dans une gestion et une image saines de l\u2019entreprise.<\/strong><\/p>\n<p>La d\u00e9marche qualit\u00e9 d\u2019une entreprise est \u00e9valu\u00e9e par des auditeurs et des organismes certificateurs agr\u00e9\u00e9s, et s\u2019articule souvent autour de l\u2019obtention de certifications, labels et agr\u00e9ations dont nous b\u00e9n\u00e9ficions et dont nous allons d\u00e9crire les effets selon nos trois grands axes fondamentaux : <a href=\"https:\/\/no-nailboxes.com\/fr\/qualite-et-environnement\/\"><strong>qualit\u00e9, environnement et s\u00e9curit\u00e9<\/strong><\/a>.<\/p>\n<h2>Management de la qualit\u00e9<\/h2>\n<p>&nbsp;<\/p>\n<p>Depuis 2004, NO-NAIL BOXES est certifi\u00e9e ISO 9001. Cette norme d\u00e9finit un certain nombre de principes de management de la qualit\u00e9, avec une forte orientation client, la motivation et l\u2019engagement de la direction, l\u2019approche processus et l\u2019am\u00e9lioration continue. Cette norme aide \u00e0 s\u2019assurer que nos clients obtiennent des produits et services uniformes et de bonne qualit\u00e9, avec en retour de belles retomb\u00e9es commerciales.<\/p>\n<p>La qualit\u00e9, c\u2019est bien s\u00fbr celle du service mais avant tout celle du produit. Nos caisses en contreplaqu\u00e9 sont labellis\u00e9es \u00ab Made in Luxembourg \u00bb. Cette marque, enregistr\u00e9e depuis 1984 est octroy\u00e9e de mani\u00e8re ind\u00e9pendante par la Chambre de Commerce ou la Chambre des M\u00e9tiers, ce qui permet d\u2019identifier l\u2019origine luxembourgeoise des produits et services. Nous sommes ainsi fiers de promouvoir le savoir-faire industriel luxembourgeois.<\/p>\n<h2>Pr\u00e9vention des risques environnementaux<\/h2>\n<p>&nbsp;<\/p>\n<p>Nous avons mis en place un syst\u00e8me de management environnemental. Il s\u2019agit de minimiser les impacts de nos activit\u00e9s sur l\u2019environnement, de pr\u00e9venir les incidents et de fixer un plan d\u2019actions pour am\u00e9liorer nos performances environnementales. A ce titre, nous sommes certifi\u00e9s ISO 14001 depuis 2010. C\u2019est une d\u00e9marche qui concerne l\u2019ensemble des acteurs de l\u2019entreprise.<\/p>\n<p>Dans cette m\u00eame dynamique, nos caisses pliantes en bois contreplaqu\u00e9 sont produites \u00e0 partir de bois <a href=\"https:\/\/www.pefc.org\/\" target=\"_blank\" rel=\"noopener\"><strong>PEFC<\/strong> <\/a>\u2013 Programme de Reconnaissance des Certifications Foresti\u00e8res \u2013 ce qui contribue \u00e0 la gestion durable des for\u00eats. Par ailleurs, pour anticiper tout risque phytosanitaire, nos caisses sont fabriqu\u00e9es en conformit\u00e9 avec la <a href=\"https:\/\/www.nimp15.fr\/\" target=\"_blank\" rel=\"noopener\"><strong>Norme internationale pour les mesures phytosanitaires n\u00b015 (NIMP15)<\/strong><\/a>. En effet, les produits d\u2019emballage r\u00e9alis\u00e9s \u00e0 partir de mat\u00e9riaux en bois sont tr\u00e8s r\u00e9glement\u00e9s. Il est question de r\u00e9duire la diss\u00e9mination d\u2019organismes nuisibles aux v\u00e9g\u00e9taux, qui est favoris\u00e9e par le transport des emballages \u00e0 base de bois.<\/p>\n<p>Par del\u00e0 la d\u00e9marche qualit\u00e9 au niveau du produit, la pr\u00e9vention des risques environnementaux passe aussi par une gestion raisonn\u00e9e des d\u00e9chets. NO-NAIL BOXES s\u2019est donc engag\u00e9e \u00e0 se soumettre, chaque ann\u00e9e, au contr\u00f4le de la SuperDrecksK\u00ebscht, label de qualit\u00e9 luxembourgeois pour la protection de l\u2019environnement via une gestion moderne des d\u00e9chets.<\/p>\n<h2>S\u00e9curit\u00e9<\/h2>\n<p>&nbsp;<\/p>\n<p>Nous sommes \u00e9galement attentifs \u00e0 la s\u00e9curit\u00e9 de nos clients comme \u00e0 celle de nos collaborateurs. A ce titre, nous avons mis en place des strat\u00e9gies de pr\u00e9vention en mati\u00e8re de risques psycho-sociaux, des risques sanitaires mais aussi de risques en mati\u00e8re de protection des donn\u00e9es.<\/p>\n<p>R\u00e9cemment, nous avons \u00e9t\u00e9 certifi\u00e9s ISO 27001 par l\u2019organisme de certification Euro-Quality Systems. La mise en \u0153uvre de cette norme, qui est la plus importante certification en mati\u00e8re de cybers\u00e9curit\u00e9, garantit que les donn\u00e9es sont \u00e0 la fois utilis\u00e9es de mani\u00e8re optimale et stock\u00e9es en toute s\u00e9curit\u00e9.<\/p>\n<p>Pour une gestion efficace de la s\u00e9curit\u00e9 et de la sant\u00e9 au travail, nous avons choisi de nous appuyer sur le label de qualit\u00e9 <a href=\"https:\/\/visionzero.lu\/fr\/label-sgs\/\" target=\"_blank\" rel=\"noopener\"><strong>S\u00e9cher &amp; Gesond Mat System<\/strong><\/a> soutenu par l\u2019Association d\u2019Assurance Accident.<\/p>\n<h2>Notre d\u00e9marche qualit\u00e9 au-del\u00e0 des fronti\u00e8res<\/h2>\n<p>&nbsp;<\/p>\n<p>Gr\u00e2ce \u00e0 notre certification d\u2019Op\u00e9rateur \u00e9conomique agr\u00e9\u00e9 par l\u2019Union Europ\u00e9enne, nous sommes reconnus comme un acteur et un partenaire du commerce international fiable, honn\u00eate et digne de confiance. Ce certificat apporte de nombreux avantages pour la commercialisation et l\u2019utilisation de nos caisses pliantes en bois contreplaqu\u00e9 : simplification des proc\u00e9dures et formalit\u00e9s douani\u00e8res, all\u00e8gement des contr\u00f4les douaniers \u00e0 l\u2019entr\u00e9e et \u00e0 la sortie de l\u2019Union europ\u00e9enne, etc.<\/p>\n<p>Aussi, par-del\u00e0 les fronti\u00e8res europ\u00e9ennes, NO-NAIL BOXES s\u2019engage \u00e0 adopter une attitude socialement responsable en adh\u00e9rant au Pacte Mondial. Cr\u00e9\u00e9 en 2000 \u00e0 l\u2019initiative des Nations Unies, le \u00ab Global Compact \u00bb vise \u00e0 inciter les entreprises du monde entier \u00e0 int\u00e9grer et promouvoir dix principes relatifs aux droits de l\u2019homme, aux normes internationales du travail, \u00e0 la protection de l\u2019environnement et \u00e0 la lutte contre la corruption.<\/p>\n<p>Ainsi, les certifications et labellisations sont partie prenante d\u2019une d\u00e9marche qualit\u00e9 globale . Elles constituent de v\u00e9ritables attestations de conformit\u00e9 que nous avons choisi \u00e0 des fins de pouvoir illustrer et prouver de fa\u00e7on \u00e9thique et rationnelle la philosophie de notre entreprise qui s\u2019inscrit fondamentalement sous le signe du respect de l\u2019homme et de la nature.<\/p>\n<div id=\"ConnectiveDocSignExtentionInstalled\" data-extension-version=\"1.0.4\"><\/div>\n<\/div>\r\n                                                        <\/div>\r\n    <\/div>\r\n<\/section>\r\n","protected":false},"excerpt":{"rendered":"<p>Notre d\u00e9marche qualit\u00e9 au service de la satisfaction de nos clients comme de nos collaborateurs<\/p>\n","protected":false},"author":6,"featured_media":2087,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2086","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Notre d\u00e9marche qualit\u00e9 au service de la satisfaction de nos clients comme de nos collaborateurs - No-Nail Boxes<\/title>\n<meta name=\"description\" content=\"L\u2019adoption d\u2019une d\u00e9marche qualit\u00e9 est pour nous un engagement qui s\u2019inscrit dans un processus d\u2019am\u00e9lioration continue de l\u2019entreprise\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Notre d\u00e9marche qualit\u00e9 au service de la satisfaction de nos clients comme de nos collaborateurs - No-Nail Boxes\" \/>\n<meta property=\"og:description\" content=\"L\u2019adoption d\u2019une d\u00e9marche qualit\u00e9 est pour nous un engagement qui s\u2019inscrit dans un processus d\u2019am\u00e9lioration continue de l\u2019entreprise\" \/>\n<meta property=\"og:url\" content=\"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/\" \/>\n<meta property=\"og:site_name\" content=\"No-Nail Boxes\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/nonailboxes.lux\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-09-29T08:23:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-18T08:27:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/no-nailboxes.com\/app\/uploads\/2024\/10\/notre-demarche-qualite-no-nail-boxes.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"426\" \/>\n\t<meta property=\"og:image:height\" content=\"284\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Pauline Piron\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Pauline Piron\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/fr\\\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/fr\\\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\\\/\"},\"author\":{\"name\":\"Pauline Piron\",\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/en\\\/#\\\/schema\\\/person\\\/9814db0210a1f1b7eddd941b7c60e521\"},\"headline\":\"Notre d\u00e9marche qualit\u00e9 au service de la satisfaction de nos clients comme de nos collaborateurs\",\"datePublished\":\"2020-09-29T08:23:00+00:00\",\"dateModified\":\"2024-10-18T08:27:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/fr\\\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\\\/\"},\"wordCount\":16,\"publisher\":{\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/fr\\\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/no-nailboxes.com\\\/app\\\/uploads\\\/2024\\\/10\\\/notre-demarche-qualite-no-nail-boxes.jpg\",\"articleSection\":[\"Non classifi\u00e9(e)\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/fr\\\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\\\/\",\"url\":\"https:\\\/\\\/no-nailboxes.com\\\/fr\\\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\\\/\",\"name\":\"Notre d\u00e9marche qualit\u00e9 au service de la satisfaction de nos clients comme de nos collaborateurs - No-Nail Boxes\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/fr\\\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/fr\\\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/no-nailboxes.com\\\/app\\\/uploads\\\/2024\\\/10\\\/notre-demarche-qualite-no-nail-boxes.jpg\",\"datePublished\":\"2020-09-29T08:23:00+00:00\",\"dateModified\":\"2024-10-18T08:27:18+00:00\",\"description\":\"L\u2019adoption d\u2019une d\u00e9marche qualit\u00e9 est pour nous un engagement qui s\u2019inscrit dans un processus d\u2019am\u00e9lioration continue de l\u2019entreprise\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/fr\\\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/no-nailboxes.com\\\/fr\\\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/fr\\\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\\\/#primaryimage\",\"url\":\"https:\\\/\\\/no-nailboxes.com\\\/app\\\/uploads\\\/2024\\\/10\\\/notre-demarche-qualite-no-nail-boxes.jpg\",\"contentUrl\":\"https:\\\/\\\/no-nailboxes.com\\\/app\\\/uploads\\\/2024\\\/10\\\/notre-demarche-qualite-no-nail-boxes.jpg\",\"width\":426,\"height\":284,\"caption\":\"Notre d\u00e9marche qualit\u00e9 au service de la satisfaction de nos clients comme de nos collaborateurs | NO-NAIL BOXES\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/fr\\\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/no-nailboxes.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Notre d\u00e9marche qualit\u00e9 au service de la satisfaction de nos clients comme de nos collaborateurs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/no-nailboxes.com\\\/en\\\/\",\"name\":\"No-Nail Boxes\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/no-nailboxes.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/en\\\/#organization\",\"name\":\"No-Nail Boxes\",\"url\":\"https:\\\/\\\/no-nailboxes.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/no-nailboxes.com\\\/app\\\/uploads\\\/2024\\\/10\\\/NNB_blanc-transparent.png\",\"contentUrl\":\"https:\\\/\\\/no-nailboxes.com\\\/app\\\/uploads\\\/2024\\\/10\\\/NNB_blanc-transparent.png\",\"width\":250,\"height\":56,\"caption\":\"No-Nail Boxes\"},\"image\":{\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/nonailboxes.lux\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/no-nail-boxes\",\"https:\\\/\\\/www.instagram.com\\\/nonail_boxes\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCb6za2DCXJdVtR_9lpEbZOw\",\"https:\\\/\\\/vimeo.com\\\/nonailboxes\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/no-nailboxes.com\\\/en\\\/#\\\/schema\\\/person\\\/9814db0210a1f1b7eddd941b7c60e521\",\"name\":\"Pauline Piron\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/fb630d1329e4e8395e27b937dde95035fd5f9bf5b269a3e67dd5aacacf23ed0c?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/fb630d1329e4e8395e27b937dde95035fd5f9bf5b269a3e67dd5aacacf23ed0c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/fb630d1329e4e8395e27b937dde95035fd5f9bf5b269a3e67dd5aacacf23ed0c?s=96&d=mm&r=g\",\"caption\":\"Pauline Piron\"},\"url\":\"https:\\\/\\\/no-nailboxes.com\\\/fr\\\/author\\\/pauline\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Notre d\u00e9marche qualit\u00e9 au service de la satisfaction de nos clients comme de nos collaborateurs - No-Nail Boxes","description":"L\u2019adoption d\u2019une d\u00e9marche qualit\u00e9 est pour nous un engagement qui s\u2019inscrit dans un processus d\u2019am\u00e9lioration continue de l\u2019entreprise","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/","og_locale":"fr_FR","og_type":"article","og_title":"Notre d\u00e9marche qualit\u00e9 au service de la satisfaction de nos clients comme de nos collaborateurs - No-Nail Boxes","og_description":"L\u2019adoption d\u2019une d\u00e9marche qualit\u00e9 est pour nous un engagement qui s\u2019inscrit dans un processus d\u2019am\u00e9lioration continue de l\u2019entreprise","og_url":"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/","og_site_name":"No-Nail Boxes","article_publisher":"https:\/\/www.facebook.com\/nonailboxes.lux\/","article_published_time":"2020-09-29T08:23:00+00:00","article_modified_time":"2024-10-18T08:27:18+00:00","og_image":[{"width":426,"height":284,"url":"https:\/\/no-nailboxes.com\/app\/uploads\/2024\/10\/notre-demarche-qualite-no-nail-boxes.jpg","type":"image\/jpeg"}],"author":"Pauline Piron","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"Pauline Piron","Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/#article","isPartOf":{"@id":"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/"},"author":{"name":"Pauline Piron","@id":"https:\/\/no-nailboxes.com\/en\/#\/schema\/person\/9814db0210a1f1b7eddd941b7c60e521"},"headline":"Notre d\u00e9marche qualit\u00e9 au service de la satisfaction de nos clients comme de nos collaborateurs","datePublished":"2020-09-29T08:23:00+00:00","dateModified":"2024-10-18T08:27:18+00:00","mainEntityOfPage":{"@id":"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/"},"wordCount":16,"publisher":{"@id":"https:\/\/no-nailboxes.com\/en\/#organization"},"image":{"@id":"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/#primaryimage"},"thumbnailUrl":"https:\/\/no-nailboxes.com\/app\/uploads\/2024\/10\/notre-demarche-qualite-no-nail-boxes.jpg","articleSection":["Non classifi\u00e9(e)"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/","url":"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/","name":"Notre d\u00e9marche qualit\u00e9 au service de la satisfaction de nos clients comme de nos collaborateurs - No-Nail Boxes","isPartOf":{"@id":"https:\/\/no-nailboxes.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/#primaryimage"},"image":{"@id":"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/#primaryimage"},"thumbnailUrl":"https:\/\/no-nailboxes.com\/app\/uploads\/2024\/10\/notre-demarche-qualite-no-nail-boxes.jpg","datePublished":"2020-09-29T08:23:00+00:00","dateModified":"2024-10-18T08:27:18+00:00","description":"L\u2019adoption d\u2019une d\u00e9marche qualit\u00e9 est pour nous un engagement qui s\u2019inscrit dans un processus d\u2019am\u00e9lioration continue de l\u2019entreprise","breadcrumb":{"@id":"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/#primaryimage","url":"https:\/\/no-nailboxes.com\/app\/uploads\/2024\/10\/notre-demarche-qualite-no-nail-boxes.jpg","contentUrl":"https:\/\/no-nailboxes.com\/app\/uploads\/2024\/10\/notre-demarche-qualite-no-nail-boxes.jpg","width":426,"height":284,"caption":"Notre d\u00e9marche qualit\u00e9 au service de la satisfaction de nos clients comme de nos collaborateurs | NO-NAIL BOXES"},{"@type":"BreadcrumbList","@id":"https:\/\/no-nailboxes.com\/fr\/notre-demarche-qualite-au-service-de-la-satisfaction-de-nos-clients-comme-de-nos-collaborateurs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/no-nailboxes.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Notre d\u00e9marche qualit\u00e9 au service de la satisfaction de nos clients comme de nos collaborateurs"}]},{"@type":"WebSite","@id":"https:\/\/no-nailboxes.com\/en\/#website","url":"https:\/\/no-nailboxes.com\/en\/","name":"No-Nail Boxes","description":"","publisher":{"@id":"https:\/\/no-nailboxes.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/no-nailboxes.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/no-nailboxes.com\/en\/#organization","name":"No-Nail Boxes","url":"https:\/\/no-nailboxes.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/no-nailboxes.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/no-nailboxes.com\/app\/uploads\/2024\/10\/NNB_blanc-transparent.png","contentUrl":"https:\/\/no-nailboxes.com\/app\/uploads\/2024\/10\/NNB_blanc-transparent.png","width":250,"height":56,"caption":"No-Nail Boxes"},"image":{"@id":"https:\/\/no-nailboxes.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/nonailboxes.lux\/","https:\/\/www.linkedin.com\/company\/no-nail-boxes","https:\/\/www.instagram.com\/nonail_boxes\/","https:\/\/www.youtube.com\/channel\/UCb6za2DCXJdVtR_9lpEbZOw","https:\/\/vimeo.com\/nonailboxes"]},{"@type":"Person","@id":"https:\/\/no-nailboxes.com\/en\/#\/schema\/person\/9814db0210a1f1b7eddd941b7c60e521","name":"Pauline Piron","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/fb630d1329e4e8395e27b937dde95035fd5f9bf5b269a3e67dd5aacacf23ed0c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/fb630d1329e4e8395e27b937dde95035fd5f9bf5b269a3e67dd5aacacf23ed0c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/fb630d1329e4e8395e27b937dde95035fd5f9bf5b269a3e67dd5aacacf23ed0c?s=96&d=mm&r=g","caption":"Pauline Piron"},"url":"https:\/\/no-nailboxes.com\/fr\/author\/pauline\/"}]}},"_links":{"self":[{"href":"https:\/\/no-nailboxes.com\/fr\/wp-json\/wp\/v2\/posts\/2086","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/no-nailboxes.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/no-nailboxes.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/no-nailboxes.com\/fr\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/no-nailboxes.com\/fr\/wp-json\/wp\/v2\/comments?post=2086"}],"version-history":[{"count":1,"href":"https:\/\/no-nailboxes.com\/fr\/wp-json\/wp\/v2\/posts\/2086\/revisions"}],"predecessor-version":[{"id":2091,"href":"https:\/\/no-nailboxes.com\/fr\/wp-json\/wp\/v2\/posts\/2086\/revisions\/2091"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/no-nailboxes.com\/fr\/wp-json\/wp\/v2\/media\/2087"}],"wp:attachment":[{"href":"https:\/\/no-nailboxes.com\/fr\/wp-json\/wp\/v2\/media?parent=2086"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/no-nailboxes.com\/fr\/wp-json\/wp\/v2\/categories?post=2086"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/no-nailboxes.com\/fr\/wp-json\/wp\/v2\/tags?post=2086"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}