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For over 50 years, we have been producing high value-added packaging solutions for the industry. For us, adopting a quality approach is a commitment that is part of our continuous improvement process. It requires the total involvement of all NO-NAIL BOXES actors and responds to several issues: economic, because it promotes performance; commercial, because it aims to improve customer satisfaction; human, because it involves and engages the teams in a healthy management and image of the company.

A company’s quality approach is evaluated by auditors and approved certification bodies, and is often related to obtaining certifications, labels and approvals from which we benefit and the effects of which we will describe in our three main areas of focus: quality, environment and safety.

Quality management

Since 2004, NO-NAIL BOXES is ISO 9001 certified. This standard defines a number of quality management principles, including a strong customer orientation, management motivation and commitment, process approach and continuous improvement. This standard helps to ensure that our customers get consistent, good quality products and services, which in turn leads to good business benefits.

Quality is about service, of course, but above all it is about the product. Our plywood boxes are labelled “Made in Luxembourg”. This label, registered since 1984, is granted independently by the Chamber of Commerce or the Chamber of Trades, which makes it possible to identify the Luxembourg origin of the products and services. We are thus proud to promote Luxembourg’s industrial know-how.

Prevention of environmental risks

We have implemented an environmental management system. The aim is to minimize the impact of our activities on the environment, prevent incidents and set up an action plan to improve our environmental performance. As such, we have been ISO 14001 certified since 2010. It is an approach that concerns all of the company’s players.

In this same dynamic, our plywood folding boxes are produced from PEFC – Programme for the Endorsement of Forest Certification – labelled wood, which contributes to the sustainable management of forests. Furthermore, to anticipate any phytosanitary risk, our crates are manufactured in compliance with the International Standard for Phytosanitary Measures No. 15 (ISPM15). Indeed, packaging products made from wood materials are highly regulated. The goal is to reduce the spread of plant pests, which is promoted by the transportation of wood-based packaging.

In addition to the quality approach at the product level, the prevention of environmental risks also involves the reasoned management of waste. NO-NAIL BOXES is therefore committed to submit, every year, to the SuperDrecksKëscht control, a Luxembourg quality label for environmental protection through modern waste management.

Security

We are equally attentive to the safety of our customers and employees. In this respect, we have put in place prevention strategies in terms of psycho-social risks, health risks and also data protection risks.

Recently, we have been certified ISO 27001 by the certification body Euro-Quality Systems. The implementation of this standard, which is the most important certification in cybersecurity, guarantees that data is both optimally used and safely stored.

For effective occupational health and safety management, we have chosen to rely on the Sécher & Gesond Mat System quality label supported by the Association d’Assurance Accident.

Our quality approach beyond borders

Thanks to our certification as an Authorized Economic Operator by the European Union, we are recognized as a reliable, honest and trustworthy player and partner in international trade. This certificate brings many advantages for the commercialization and use of our plywood folding boxes: simplification of customs procedures and formalities, lightening of customs controls at the entry and exit of the European Union, etc.

Also, beyond European borders, NO-NAIL BOXES is committed to adopting a socially responsible attitude by joining the Global Compact. Created in 2000 at the initiative of the United Nations, the “Global Compact” aims to encourage companies worldwide to integrate and promote ten principles relating to human rights, international labor standards, environmental protection and the fight against corruption.

Thus, certifications and labels are part of a global quality approach. They are true attestations of conformity that we have chosen in order to illustrate and prove in an ethical and rational way the philosophy of our company which is fundamentally under the label of respect for man and nature.

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